Terms & Conditions – Wish factory
Terms & Conditions UK – Wish Factory
Version:1.0 • Date: 22 December 2025
1. Organiser
This promotion (“Promotion”) is organised by UK Print.com Ltd (hereinafter: “Organiser”), Suite Ee, The Classrooms, 13 Stanley Square, Manchester M33 7WZ.
Co. Reg: 15807601. Contact: hello@print.com.
- Purpose of the Promotion
The Promotion encourages customers and partners to nominate local charities/initiatives. Selected charities will receive printing support in the form of a print credit.
- Promotion Period
The Promotion runs from December 18, 2025 to February 14, 2026. Entries outside this period will not be counted.
- Participation (who can nominate)
Participants must be 18+ and reside/work in the UK.
One nomination per person/email address during the Promotion Period.
Employees of the Organiser are excluded from participation.
- Eligible Charities
The nominated charity must be a registered charity/social initiative in the UK, with verifiable registration.
Exclusions: political parties/lobby groups; individual crowdfunding; organisations without a public purpose or in violation of law/order/brand standards.
- Nomination Process
Nomination via print.com/en/wishfactory with:
(i) name & email address of the entrant, (ii) name of the cause, (iii) website/social media, (iv) city/postal code, (v) a brief motivation and intended print application. Incomplete/incorrectly completed entries may be excluded. The Organiser may request additional verification.
- Selection procedure (not a lottery)
Nominations are periodically assessed by regional teams based on, among other things, impact, local relevance, feasibility/safety, brand fit, and clear print needs (“Criteria”).
This is not a lottery; decisions are based on substantive assessment.
The number of awards per region/period is limited to one. Decisions are binding.
- Award and prize
Selected charities will receive £500 in Print.com print credit to spend with the Organiser.
No cash alternative, non-transferable, and non-exchangeable.
Validity: until 31-12-2026.
Payment: The credit will be given to the entrant to symbolically hand over to the charity; activation will take place after verification by the Organiser.
The Organiser may revoke/suspend the award if verification is unsuccessful or the Criteria are no longer met.
- Verification (Due Diligence)
The Organiser may verify the identity of entrants and the registration/method of the causes. Incorrect/misleading information may result in exclusion.
- Publicity and Content Rights
With separate permission, the Organiser may use the name/logo of the selected cause and a short description of the print application in communications (website, social media, press). The entrant guarantees that the material submitted is royalty-free/licensed.
- Privacy (GDPR)
Controller: Print.com bv. Purposes: administration of the Campaign, selection/communication, reporting of results.
Legal Basis: Legitimate interest for implementation/assessment; separate opt-in for marketing.
Retention Period: 1 year; after which deletion/anonymisation in accordance with policy.
Rights: access, rectification, deletion, restriction, objection. Contact/DPO: hello@print.com.
Security and anti-bot measures (reCAPTCHA/turnstile) may be implemented.
- Fair Play & Abuse
Prohibited: Automated entries, bots, mass votes, disposable emails, manipulation. The Organiser may refuse entries if there is suspicion of abuse/fraud or violation of these terms and conditions.
- Liability & Force Majeure
The Organiser is not liable for disruptions/interruptions/postal problems beyond its control. In the event of force majeure or for justified reasons, the Promotion may be modified/interrupted/terminated; changes will be communicated reasonably.
- Tax & Receipt
Tax treatment depends on the selected cause. Where applicable, the cause may issue a receipt.
- Complaints & Contact
Questions/complaints: hello@print.com. Response time: 4 business days.
- Applicable Law & Language
Dutch law applies; competent court: the Netherlands. In multilingual versions, the Dutch text prevails.
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