APPDATES
Stay updated on the newest features in the webapp that provide you with a first-class print experience.
2025
2024
August 2025
New features 🚀
31 August 2025
Go to another project 🔀
After adding a new product to a project, customers can now quickly switch easy to another project in their account. This makes adding a product more convenient.
24 August 2025
Cart item notification 🔔
Customers are now informed about automatic changes to items in their shopping cart when:
- The product is no longer available
- A coupon is applied
- A deadline passed and the delivery date changes
- The carrier is unavailable and is updated
- The price of a product changed
17 August 2025
Dashboard launch 🖥️
We started rolling out our new app dashboard to customers. The new dashboard should help new customers to get started and improves productivity for power users. The new dashboard features:
- Order and revenue statistics
- Recent orders
- Recently shipped products
- Projects (if available)
- Shopping carts
10 August 2025
Product summary launch 📝
The new product summary has started rolling out to customers. The feature helps you to:
- Summarize the product configuration
- Quickly jump to an option to configure
- Quickly see the product price and shipping costs
July 2025
New features 🚀
27 July 2025
Jump to the earliest date ⏩
Previously, the earliest available production date wasn’t always selectable right away. Now, you can instantly view and choose the earliest delivery date.
20 July 2025
Multiple studio overlays 📐
From now on, the studio supports overlays across multiple pages. These overlays act as a visual guide for customers, file checkers, and product engineers.
20 July 2025
Manage your colleagues’ rights yourself 🧑🤝🧑
You can now easily give admin rights to colleagues or switch them back to user rights. With an admin account you can:
- set your colleagues’ roles (admin or user)
- remove users
By default, every new colleague starts with user rights. This way, you stay in control and prevent misuse.
13 July 2025
New app lay-out 🧑🎨
The app has been updated with a cleaner and more structured layout, and makes it feel more like an app. The update features:
- A centred and more visible search bar
- Improved consistency and responsiveness for tablets and mobile devices for all pages
- Improved animation of the menu toggle
June 2025
New features 🚀
29 June 2025
Rolling out the new PDF service 🆕
This week, a new system has been introduced to simplify and improve processing PDF documents.
8 June 2025
Searching for themes 🔍
Themes in our catalogue are now added to search results. This makes it easier to find products for a specific theme.
8 June 2025
Upload or Order deadline 🕒
Orders that are unprinted now show ‘Order before…’ instead of ‘Upload before…’ to prevent confusion for customers.
11 June 2025
Local production in the United Kingdom 🚚
Customers can now select the United Kingdom as a production region for their products. For deliveries in the UK, this means faster, cheaper and more reliable deliveries, which is the most anticipated change to our proposition.
May 2025
New features 🚀
11 May 2025
Contacts moved to the user menu 🏃➡️
The contact page is moved to the user menu, to free up space in the main navigation. That space will be used later to introduce a secret project.
5 May 2025
Launch of the product catalogue ✨
We launched the new product catalogue for all customers. This includes:
- Lightning fast browsing
- Convenient breadcrumb navigation
- Improved photography for categories
- Streamlined product categorization
- Improved visual hierarchy between categories, themes and products.
5 May 2025
User avatar integration 👤
Users can now see the avatars of their colleagues. We can use this to personalize orders, projects and dashboards.
April 2025
New features 🚀
27 April 2025
New product summary 🆕
We visually cleaned up the summary component on the product pages (selectors). All buttons are now moved to the right and migrated to reusable and consistent components.
20 April 2025
Updated search results page 🔎
The search results page is updated to match the new product catalogue. The breadcrumbs on top will help customers to navigate to the catalogue quickly.
20 April 2025
Speed upgrades 🏃🏼➡️
Our team discovered and implemented substantial improvements to our systems. Adding more CPU and RAM to specific Lambda services resulted in the following:
- Retrieving delivery dates is about 52% faster
- Placing an order is about 49% faster
- Opening an order in Keen is about 72% faster
- Shipping a product in Eager is about 32% faster
Since we ship thousands of orders per week and each time is about 2 seconds faster, this is literally saving hours of work.
20 April 2025
Launch of CO2e score💚
App users can now see the amount of CO2 equivalents that is produced for the entire lifecycle of a product. They can use the score to find sustainable alternatives.
20 April 2025
Breadcrumbs product pages 🍞
Product pages now show breadcrumbs that allow customers to quickly navigate back to the catalogue. After the launch of the new catalogue, the breadcrumbs will include subcategories as well.
13 April 2025
Help with incompatible shipping addresses 📦
The product page now notifies and helps users when adding a product to a cart that is shipped to a different country. The slide-in component helps to select a compatible address or to create a new cart.
13 April 2025
Updated user menu 🎨
The design of the user menu has been updated to match the design system, improving the user experience through consistency and predictability.
6 April 2025
Presets moved to user menu ➡️
To make room for a catalogue redesign, the list of personal presets are now moved to the user menu. The presets contain a list of product configurations that were saved by the user.
March 2025
New features 🚀
23 March 2025
Launching the CO₂e score 🍃
We launched our CO₂e score for a select group of beta customers, which we’ll expand to all users later. The score displays the amount of CO₂ equivalents that are released in the lifecycle of a product, including material production, printing and recycling.
Customers can use this to compare materials on sustainability and use the score in calculating their own carbon footprint. This new feature contributes to our sustainability goals, and helps to attract a new group of customers who want to measure and reduce their carbon footprint.
9 March 2025
UX improvement for extra addresses 📍
The interaction for shipping to multiple addresses has been improved. Customers can now quickly select multiple contacts from their address list. The changes also streamlined the visual design of products in the checkout and the order detail pages.
2 March 2025
Import contacts by CSV 📇
Users can now import contacts in their app using a CSV template. This makes it easier for new users to start using our app, and it makes it easier to ship products to multiple addresses for companies with multiple locations.
2 March 2025
Error message improvements ⚠️
We improved tracking errors and removed irrelevant messages for users. This should drastically reduce the amount of errors shown to customers. The next weeks, we’ll monitor the most frequent errors and make changes to prevent them.
February 2025
New features 🚀
23 February 2025
User avatar implementation 👤
Users can now see their avatar appear in the top navigation and user menu. Over the next weeks, we’ll add the avatars to more relevant places. This should help and encourage collaboration between colleagues.
2 February 2025
Multi currency support for creating quotes 💱
Customers can now create quotes for their clients in their own currency. This was previously limited to Euros only.
9 February 2025
Complete payment button in order overview 💳
Orders that require an upfront payment will now show a payment button in the order overview. This makes it easier for customers to complete their payment.
January 2025
New features 🚀
26 January 2025
Updated cart components 🛒
The cart items have been visually updated. The most important change is that the delivery date and carrier selection is now merged in a single component.
26 January 2025
Vat workaround for IT and BE freelancers 🧾
The vat numbers of Belgian and Italian freelancers are not registered our EU validation tool. We’ve added an option to skip the validation, so freelancers can register for an account.
12 January 2025
Coupons support multi currency 🎟️
In addition to coupons for discounts in percentages, customers can now use fixed amount coupons in their own currency.
December
New features 🚀
22 December 2024
Studio display of bleeds and safety margin 🐕🦺
The studio now features a permanent label indicating the bleed, and the safety margin has been updated to green. These changes make it easier for you to recognize and understand the bleed, safety margin, and page boundaries.
15 December 2024
Inform customers about missing vat number📣
A warning message now appears if you haven’t entered a VAT number in your billing address. This helps prevent issues with invoices and reduces the need to contact us for corrections.
8 December 2024
Rest password interaction🔒
When changing your password in My Account, you’ll now see the password requirements. Each requirement is clearly checked and highlighted as you meet it.
8 December 2024
Help texts for vat numbers ℹ️
The app now includes an explanation about VAT numbers, helping you understand how validation works and how to resolve any issues.
1 December 2024
Notification dates 🔔
Notifications in the web app now display their creation date. This makes it easier for you to identify which notifications are relevant.
1 December 2024
Accessories included in shared JSON ℹ️
Brand portals like Marvia and Spicelab use the JSON share function to add a product configuration to their apps. This feature has been updated to include accessories as well.
November
New features 🚀
24 November 2024
Jump to page 🤾
This update lets you jump directly to a specific page, saving time compared to browsing one page at a time
17 November 2024
Digital proof status⏳
We’ve introduced a new order status: DIGITALPROOF. This makes it easier for you to track orders that are waiting for confirmation on a digital proof.
17 November 2024
Product search field for ERP systems 🔍
Our plugin for ERP systems like JamesPro now includes a product search function, making it easier for you to navigate between different products.
10 November 2024
Customer Order Value contains all invoices⚙️
The calculation for determining a customer’s order value now includes unpaid invoices. This provides clearer insights and makes the process simpler and more reliable.
10 November 2024
Updated address format for UK addresses ⌨️
When entering UK addresses, the house number and street are now switched. This helps you avoid input mistakes when filling in your address.
3 November 2024
Search and sort special requests 🔀
You can now easily search and sort your special requests in the webapp.
3 November 2024
PO number interaction ℹ️
The PO number field on the order detail page has been updated to display more characters, making it clearer and avoiding any confusion.
October
New features 🚀
27 October 2024
Payment methods per region 👛
The app now shows the available payment methods for each region. Ensuring you can easily choose your preferred option.
27 October 2024
Ship over 10.000 copies (multi address) 🚀
You can now ship over 10,000 copies to each address when shipping to multiple locations.The previous limit of 9.999 has been changed to 10 million copies
20 October 2024
User avatars 😃
App users can now set their own user avatar, to personalize their experience and to improve collaboration between users.
20 October 2024
Show maximum combined file size 🗃️
The app and Studio now show when multiple designs combined exceed the file size limit.
20 October 2024
Ticket ID for special requests 💌
The webapp now shows the ticket ID for special requests, so you can identify a specific request during communication.
6 October 2024
Toolbox items for specific regions ⚙️
You can now see toolbox items that are specifically relevant for your own region. This helps you to find the right tools quicker.
6 October 2024
Phone number in complaint form ☎️
When you file a complaint, you can now add your (current) phone number so we can quickly reach you.
September
New features 🚀
29 September 2024
Email confirmation for Premium File Check 💌
You are now notified when your files were checked and approved through our premium file check. This helps to give the premium file check more value, while reassuring you that their orders are handled correctly
29 September 2024
Language icons in app 🗣️
The user menu now has a country flag for each available language. This helps to find and select a languages quicker.
1 September 2024
Carrier prices in shopping cart 💶
You can now see the price difference when changing the carrier in their shopping cart
8 September 2024
Chronological products order 🔝
Order items are now sorted chronologically (by the date added to the cart) in the order confirmation page. The order is now consistent throughout the minicart, checkout, order confirmation and order overview.
August
New features 🚀
25 August 2024
Delivery range for carriers 🚚
You can now see the latest delivery date for each carrier.
18 August 2024
Launch of redesigned Courier.info (white label Track & Trace) 🎨
A new design for our white label Track & Trace pages has been launched this week, which Print.com customers can share with their clients. The updated page supports multiple shipments, a custom logo, distilled brand colours and previews of the uploaded product designs.
4 August 2024
Order confirmation page update📃
The order confirmation page has been updated visually. The redesigned page now features an order summary with payment details, and a product carrousel that highlights new products.
4 August 2024
New language added: Spanish 🇪🇸
Our Spanish colleague Thomas translated our app and all related content to Spanish. From now on, you can select it as a language in the app.
July
New features 🚀
28 July 2024
Notification for email change 🔔
Users that change their email address in the app are now instructed to open their email to confirm their action.
28 July 2024
Custom shipping label logo for API customers🏷️
API customers are now able to add a custom logo to their shipping label. This feature was previously exclusive for app users.
21 July 2024
Studio overlays enabled by default 🎨
The Studio overlays we’ve been adding over the last weeks are now enabled by default. This should help you to benefit from this feature fully!
21 July 2024
Slide-in component 🚚
Our product pages (selectors) and cart now support slide-in components for changing carriers and addresses.
14 July 2024
International address validation✅
The app now supports international address validation to help you entering the right address details. This helps to:
- Prevent shipping delays for our customer or their client
- Prevent additional fees for (re)shipping products and extra CO² emissions
- Save time for customers and our teams in communicating and finding missing parcels.
June
New features 🚀
30 June 2024
Highlighted category pages ✨
Our product catalogue now shows category pages separately from products, which makes them more visible and helps customers to know what to expect.
23 June 2024
Saturday deliveries 🚚
Our users can now select Saturday as a delivery option. The availability of this option is depending on region and the available carriers.
2 June 2024
Show all results in search 🔍
The product search now has a function to show all results. This should help our users to navigate to products that are hard to find.
May
New features 🚀
26 May 2024
Studio overlays 🎨
You can now see (and hide) overlays in the Studio. This is useful for products like printed envelopes, so you know where the window will be.
12 May 2024
Track & Trace for multiple addresses ℹ️
Sending an order to multiple addresses at the same time? From now on, you’ll receive a Track & Trace link.
5 May 2024
Navigating the catalogue on mobile📱
Do you often fly through the catalogue on your smartphone? The dropdown is smooth, and we’ve made UI adjustments to optimise navigation.
5 May 2024
Improved form validation ✔️
You can see at a glance which fields are still missing. And while typing, you can check the maximum number of characters allowed.
April
New features 🚀
28 April 2024
Complaint confirmation ✅
When you’ve filed a complaint, we’ll send you a confirmation. So you know that we’re listening.
21 April 2024
My account update ℹ️
You can now can now add a custom shipping label logo directly.
21 April 2024
Password strength 🔐
We’ve upgraded the password requirements to improve the security of your account. Don’t worry, we’ll show you exactly which requirements are (not yet) met.
14 April 2024
Updated contact initials component 🧑🤝🧑
Your contacts are now accompanied by a colourful component that shows their initials in a unique colour, which helps to identify contacts quicker.
7 April 2024
Resend activation email 🔄
Forgot to activate your account within 24 hours? You can now request a new activation link.
March
New features 🚀
31 March 2024
Order list update for mobile devices 📱
The order overview design has been updated to suit mobile devices better. Improvements: easier filtering and distinguishing orders.
31 March 2024
Bleeds removed from work files ❌
Removing the bleeds before uploading your design is no longer needed. Easier for you, but also for our file checkers. Win-win!
24 March 2024
Private courier 🏃
We added a private courier service to directly ship products to our Frequent Flyers.
24 March 2024
Check for double contacts ✔️
Our app now notifies you when you’re adding a customer that is already an existing contact. Clean contact lists it is.
24 March 2024
Direct phone numbers ☎️
Do you have a question about file checking, finance, or our priority service? From now on, you’ll be connected directly to the right print nerd.
10 March 2024
Contact list update 🔍
You can now search by company name in your contact lists. In addition, the list now supports thousands of contacts.
10 March 2024
Not a match? 💔
We’ve made it possible for you to give feedback on our product and price offer. Select ‘Not a match?’ and provide us with your suggestions.
3 March 2024
Sender address modal refactor 📦
The interface to change the sender address has been cleaned up and is now more consistent with the rest of our app.
3 March 2024
Check-out VAT display 💰
We made changes to displaying VAT amounts in the check-out. The total amount excluding VAT is now highlighted..
3 March 2024
Complaints moved to order overview 🚩
You can now find your complaints in your order overview. This makes it easier to switch between orders and complaints.
February
New features 🚀
18 February 2024
Help button for mobile users 📱
The size and position of the help button was hindering Frequent Flyers in using our mobile app. By moving the button to the slide-out menu, you can access it anywhere without distraction.
25 February 2024
Updating the shipping address 📦
A few production locations do not support last-minute changes to the sipping address. We’ll notify you before and after ordering.
4 February 2024
Delete multiple contacts 🗑️
Contacts can now be selected with checkboxes to be deleted. This allows you to delete several (or all) of your contacts quickly.
January
New features 🚀
28 January 2024
Seamless mobile browsing📱
Dive into a frictionless mobile experience with our revamped view for product accessories. Now, every image fits perfectly, no matter the size, making your selections swift and straightforward.
21 January 2024
Flexible delivery options 📦
Last-minute change of plans? No worries. You can now tweak your delivery address even for packed orders, giving you peace of mind and flexibility.
14 January 2024
Automatic payment reminders 💸
Missed a payment? We’ve got you covered with automatic email reminders to keep your orders on track without a hitch.
14 January 2024
Enhanced delivery insights 🔐
Locked delivery address? A quick glance and our new icons and tooltips will tell you all you need to know, reducing confusion and questions.
14 January 2024
Multipress magic 👨💻
Say hello to seamless Multipress integrations, enabling swift quotes creation directly from our app. A smooth bridge between your creativity and print needs.
14 January 2024
Improved search 🔎
Finding products is now a breeze. A simple ‘enter’ search whisks you to a page filled with all the answers.
